Business Rule

TitleCR Assign Notification
DescriptionNotify owner that CR has been assigned to them.
Rule SetClarify Defaults
StatusActive
Object TypesChange Request
Start EventsAssign
Cancel Events
Conditions

Business Rule Actions (1)


Action: CR Assignee
TypeMessage
Create Activity LogNo
Start Action000 00:00 (ddd hh:mm)
Fromevent creation
UsingElapsed Time
Repeat Every000 00:00 (ddd hh:mm)
Repeat For000 00:00 (ddd hh:mm)
To UrgencyLow
CC UrgencyHigh
Message
TO:[Current Owner]
CC:
RE: [Object Type] [Object ID] Assigned
[Object Type] [Object ID] has been assigned to you by [Logger]. The priority is [Priority]. Please take appropriate action.
Pager Message

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