Business Rule
TitleCCN: Queue Notification
DescriptionNotify queue members when support quote/contract dispatched to their Queue
Rule SetClarify Defaults
StatusActive
Object Typescontract
Start EventsDispatch
Forward
Cancel EventsAccept
Reject
Yank
Conditions

Business Rule Actions (1)

Action: CCN: Notify Queue Members
TypeMessage
Create Activity LogNo
Start Action000 00:00 (ddd hh:mm)
Fromevent creation
UsingElapsed Time
Repeat Every000 00:00 (ddd hh:mm)
Repeat For000 00:00 (ddd hh:mm)
To UrgencyMedium
CC UrgencyLow
Message
TO:[Current Queue Members]
CC:
Contract [Contract Id:30] was dispatched to queue [Queue Name:30] at [Dispatch Date-Time]. Please review contract and take appropriate action.
Pager Message

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