Business Rule
TitleMalicious Contact Case creation
DescriptionNotifies the members of the NHQ Site that a new Case is created for a Malicious Contact
Rule Setredcross
StatusActive
Object TypesCase
Start EventsCreate
Cancel Events
ConditionsMalicious Contact Flag = 1

Business Rule Actions (1)

Action: Notify NHQ of malicious contact Case
TypeMessage
Create Activity LogYes
Start Action000 00:00 (ddd hh:mm)
Fromevent creation
UsingElapsed Time
Repeat Every000 00:00 (ddd hh:mm)
Repeat For000 00:00 (ddd hh:mm)
To UrgencyHigh
CC UrgencyHigh
Message
TO:sa
CC:
Case [Object ID] has been created for a malicious contact: [Contact First Name] [Contact Last Name]
Pager Message

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