| Table Name: | probdesc |
| Table Number: | 1 |
| Group: | Support |
| Description: | Solution object: Description of known solutions |
| Flags: | CACHEOBJIDS |
| Baseline/Custom: | Baseline |
| Field Name | Common Type | Database Type | Generic Field ID | Array Size | Default | Flags | Comment | Field Used in Views |
|---|---|---|---|---|---|---|---|---|
| creation_time | CLK_TIME | datetime | 1 | Date and time the solution was created | Search (5) | |||
| description | CHAR | text | ALLOW_NULL | Full description of the solution | ||||
| dev | LONG | int | 151 | 1 | DIRECT, ALLOW_NULL | Row version number for mobile distribution purposes | ||
| dist | LONG | int | DIRECT | Reserved; not used | ||||
| end_gates | ARRAY | 1 | 0 | DIRECT, BINARY | Associated binary array object | Search (17) | ||
| hits | LONG | int | DIRECT | Number of times the solution has been linked to a case | Search (2) | |||
| id_number | CHAR | varchar | 4 | 32 | Unique ID number for the solution; assigned according to auto-numbering definition | Search (11) | ||
| modify_stmp | CLK_TIME | datetime | 48 | The date and time when object is saved | Search (1) | |||
| objid | LONG | int | 3 | DIRECT | Internal record number | Search (17) | ||
| ownership_stmp | CLK_TIME | datetime | 47 | The date and time when ownership changes | ||||
| public_ind | LONG | smallint | 0 | DIRECT | Indicates whether the solution is available for public view (i.e., 0=no, 1=yes, default=0) and via which method (e.g., WebBrowser) | |||
| rating | LONG | int | DIRECT | Solution rating | Search (4) | |||
| solns | LONG | int | DIRECT | Number of resolutions for the solution. Reserved; not used | ||||
| title | CHAR | varchar | 2 | 255 | Solution title -describes main details of the solution | Search (9) | ||
| x_fc_public_ind | CHAR | varchar | 40 | USER_DEFINED | Public Solution Indicator for FTS Indexing | |||
| x_res1 | CHAR | varchar | 20 | USER_DEFINED | Restriction field | Search (3) | ||
| x_res2 | CHAR | varchar | 20 | USER_DEFINED | Restriction field | Search (3) | ||
| x_res3 | CHAR | varchar | 20 | USER_DEFINED | Restriction field | Search (3) | ||
| x_res4 | CHAR | varchar | 20 | USER_DEFINED | Restriction field | Search (3) | ||
| x_res5 | CHAR | varchar | 20 | USER_DEFINED | Restriction field | Search (3) | ||
| x_solution_type | CHAR | varchar | 120 | USER_DEFINED | Solution Type | |||
| yank_flag | LONG | int | DIRECT | Indicates whether solution is being modified externally. Reserved; not used |
| Relation | Type | Target Object | Inverse Relation | Comment | Flags | MTM Table | Used in Views | Set Name | Type ID Stored in | Objid Stored In |
|---|---|---|---|---|---|---|---|---|---|---|
| Exclusive Set Relations | ||||||||||
| probdesc2act_entry | OTM | act_entry | act_entry2probdesc | Activity log entries for the solution | ||||||
| probdesc2bug | MTM | bug | bug2probdesc | Change request related to the solution | mtm_probdesc12_ bug28 | |||||
| probdesc2condition | OTOP | condition | condition2probdesc | Condition of the solution | Search (8) | |||||
| probdesc2contact | MTO | contact | contact2probdesc | USER_DEFINED | ||||||
| probdesc_emp2employee | MTM | employee | creator2probdesc | Employee who added the solution | mtm_probdesc10_ employee6 | |||||
| keywords2keyword_text | OTOF | keyword_text | keywords2probdesc | Keyword text for the solution | ||||||
| probdesc_view2monitor | MTM | monitor | monitor2probdesc | Reserved; obsolete | mtm_probdesc11_ monitor8 | |||||
| probdesc2notes_log | OTM | notes_log | notes_log2probdesc | USER_DEFINED | ||||||
| probdesc2prog_logic | OTM | prog_logic | prog_logic2probdesc | Program logic objects using the solution. Reserved; not used | ||||||
| probdesc_q2queue | MTO | queue | queue2probdesc | Queue the solution is dispatched to | Search (2) | |||||
| probdesc_prevq2queue | MTO | queue | prevq2probdesc | Immediately prior queue the solution was dispatched to; used in temporary accept feature | ||||||
| probdesc2r_rqst | OTM | r_rqst | r_rqst2probdesc | Routing requests for the description for a known problem | route_for | source_type | source_lowid | |||
| probdesc2reject_msg | OTM | reject_msg | rej_reason2probdesc | Reject messages for the solution | ||||||
| probdesc2scr_run | OTM | scr_run | scr_run2probdesc | Call scripts initiated from the solution | ||||||
| probdesc2status_chg | OTM | status_chg | status_chg2probdesc | Status change for the solution | ||||||
| probdesc2tag | MTM | tag | tag2probdesc | USER_DEFINED | mtm_probdesc17_ tag2 | |||||
| probdesc_owner2user | MTO | user | curr_owner2probdesc | Owner of the solution | Search (7) | |||||
| probdesc_orig2user | MTO | user | originator2probdesc | Originator of the solution | ||||||
| probdesc_wip2wipbin | MTO | wipbin | wipbin2probdesc | Wipbin into which the soluction is accepted | Search (1) | |||||
| probdesc2workaround | OTM | workaround | workaround2probdesc | Workarounds related to the solution | ||||||
| Index Name | Fields | Flags |
|---|---|---|
| finale_index | id_number | UNIQUE |
| Index Name | Fields | Additional Information |
|---|---|---|
| finale_index | id_number | nonclustered, unique located on PRIMARY |
| ind_probdesc_owner2user | probdesc_owner2user | nonclustered located on PRIMARY |
| ind_probdesc_q2queue | probdesc_q2queue | nonclustered located on PRIMARY |
| ind_probdesc_title | title | nonclustered located on PRIMARY |
| ind_probdesc_wip2wipbin | probdesc_wip2wipbin | nonclustered located on PRIMARY |
| objindex | objid | clustered, unique located on PRIMARY |
| p2c0001 | probdesc2condition | nonclustered located on PRIMARY |
| View ID | View Name | Tables |
|---|---|---|
| 34 | finale_lst | probdesc, user |
| 38 | fnl_alst | act_entry, gbst_elm, probdesc, user |
| 74 | scn_finale | probdesc |
| 96 | wipelm_fnl | condition, probdesc, wipbin |
| 97 | queelm_fnl | condition, probdesc, queue |
| 164 | finale_view | probdesc, user |
| 165 | monelm_fnl | condition, monitor, probdesc, user |
| 185 | rating | probdesc, prog_logic |
| 247 | probdesc2bug | bug, condition, gbst_elm, probdesc |
| 311 | qry_finale_view | condition, probdesc, user |
| 370 | pd_attch | doc_inst, doc_path, probdesc, workaround |
| 373 | lgc2pd2class | part_class, probdesc, prog_logic |
| 4619 | fc_bug_view | bug, bus_org, bus_site_role, case, gbst_elm, mod_level, part_num, probdesc, site, workaround |
| 4652 | fc_user_solution_view | condition, employee, probdesc, queue, user |
| 4665 | tagged_solutions | condition, probdesc, tag, user |
| 5217 | ccc_rundsply | bug, bus_org, campaign, case, contact, contr_itm, contract, demand_dtl, employee, lead_source, opportunity, probdesc, scr_run, site, site_part, subcase, task |
| 5682 | probdesc2case | case, gbst_elm, probdesc, workaround |
| 5689 | solution_list | probdesc, user |
| probdesc | |||