| Table Name: | employee |
| Table Number: | 44 |
| Group: | Resource Mgr |
| Description: | Employee object; generally a ClearSupport user |
| Flags: | |
| Baseline/Custom: | Baseline |
| Field Name | Common Type | Database Type | Generic Field ID | Array Size | Default | Flags | Comment | Field Used in Views |
|---|---|---|---|---|---|---|---|---|
| acting_supvr | LONG | int | DIRECT | Indicates if the employee is an acting supervisor | Search (2) | |||
| after_biz_high | CHAR | varchar | 32 | High urgency notify method after business hours | Search (1) | |||
| after_biz_low | CHAR | varchar | 32 | Low urgency notify method after business hours | Search (1) | |||
| after_biz_mid | CHAR | varchar | 32 | Medium urgency notify method after business hours | Search (1) | |||
| allow_proxy | LONG | int | DIRECT | Indicates if the employee can allow another employee to switch to | Search (2) | |||
| alt_phone | CHAR | varchar | 20 | Employee's alternate phone number which includes area code, number, and extension | ||||
| avail_note | CHAR | varchar | 255 | Reserved; indicates reason for employee unavailability; was used in the availability command; no longer supported | Search (2) | |||
| available | LONG | int | 1 | DIRECT | Reserved; indicates employee's availability; was used in the availability command; no longer supported | Search (2) | ||
| beeper | CHAR | varchar | 20 | Employee's beeper number which includes area code and number | Search (6) | |||
| case_threshold | LONG | int | DIRECT | Reserved; custom. Highest number of open cases for employee for workload monitoring | ||||
| dev | LONG | int | 151 | 1 | DIRECT, ALLOW_NULL | Row version number for mobile distribution purposes | ||
| e_mail | CHAR | varchar | 80 | Employee's e-mail address | Search (8) | |||
| employee_no | CHAR | varchar | 8 | Employee's ID number | Search (2) | |||
| fax | CHAR | varchar | 20 | Employee's fax number which includes area code, number, and extension | Search (7) | |||
| field_eng | LONG | int | DIRECT | Indicates if the employee is a field engineer. Reserved; not used | ||||
| first_name | CHAR | varchar | 15 | 30 | CHANGE_FIELD | Employee first name | Search (31) | |
| labor_rate | FLOAT | real | CURRENCY | Employee's hourly labor rate | Search (2) | |||
| last_name | CHAR | varchar | 14 | 30 | CHANGE_FIELD | Employee last name | Search (31) | |
| local_login | CHAR | varchar | 30 | Employee host login name; used for the case dial site form for remote dialups | ||||
| local_password | CHAR | varchar | 30 | Employee host password | ||||
| mail_stop | CHAR | varchar | 30 | Employee's internal company mail address/stop | ||||
| normal_biz_high | CHAR | varchar | 32 | High urgency notify method during business hours | Search (1) | |||
| normal_biz_low | CHAR | varchar | 32 | Low urgency notify method during business hours | Search (1) | |||
| normal_biz_mid | CHAR | varchar | 32 | Medium urgency notify method during business hours | Search (1) | |||
| objid | LONG | int | 3 | DIRECT | Internal record number | Search (27) | ||
| on_call_hw | LONG | int | DIRECT | Reserved; custom. When checked, indicates employee is available to be paged for hardware calls | Search (1) | |||
| on_call_sw | LONG | int | DIRECT | Reserved; custom. When checked, indicates employee is available to be paged for software calls | ||||
| phone | CHAR | varchar | 20 | Employee's primary phone number which includes area code, number, and extension | Search (13) | |||
| printer | CHAR | varchar | 40 | Employee's printer name. This is from a user-defined popup with default name DEFAULT_PRINTER | Search (2) | |||
| salutation | CHAR | varchar | 20 | ALLOW_NULL | A form of address; e.g., Mr., Miss, Mrs | Search (2) | ||
| site_strt_date | CLK_TIME | datetime | Date employee began at current site<office> | Search (1) | ||||
| title | CHAR | varchar | 30 | ALLOW_NULL | Employee's professional title | Search (2) | ||
| voice_mail_box | CHAR | varchar | 20 | Employee voice mail box number. Reserved; not used | ||||
| wg_strt_date | CLK_TIME | datetime | Date employee started with current work group | Search (1) | ||||
| work_group | CHAR | varchar | 80 | Work group to which employee belongs. From a user-defined pop up with default name WORKGROUP | Search (5) | |||
| x_autodest | CHAR | varchar | 20 | USER_DEFINED | Auto Destination Preference | |||
| x_modify_stmp | CLK_TIME | datetime | CHANGE_DATE, USER_DEFINED | The date and time when change fields were last updated | Search (1) |
| Relation | Type | Target Object | Inverse Relation | Comment | Flags | MTM Table | Used in Views |
|---|---|---|---|---|---|---|---|
| employee2act_entry | OTM | act_entry | act_entry2employee | Activity log entries for activities performed on employee record; changes to work group or site | |||
| empl_hrs2biz_cal_hdr | OTOP | biz_cal_hdr | biz_cal_hdr2empl_hrs | Employee's business hours | |||
| cc_list2bug | MTO | bug | bug_cc_list2employee | Change requests that employee is cc'd on. Reserved; obsolete | |||
| empl2bus_empl_role | OTM | bus_empl_role | bus_empl_role2employee | Employee roles for the business organization. Reserved | |||
| creator2case | OTM | case | case_empl2employee | Cases created by employee. Reserved; obsolete | |||
| closer2close_case | OTM | close_case | closer2employee | Close case records <activities> performed by employee | |||
| intcontact2commit_log | OTM | commit_log | commit_empl2employee | Reserved; not used | |||
| solver2commit_log | OTM | commit_log | cmit_solver2employee | Related commitments | |||
| employee2contact | OTOP | contact | contact2employee | For employees that are contacts, the related contact. Reserved; not used | |||
| employee2e_addr | OTM | e_addr | eaddr2employee | Electronic addresses owned by the employee | |||
| employee2email_log | OTM | email_log | email_log2employee | USER_DEFINED | |||
| empl2emp_ter_role | OTM | emp_ter_role | emp_ter_role2employee | Employee roles for sales territories. Reserved; obsolete. Replaced by usr_ter_role | |||
| emp_supvr2employee | MTO | employee | supvr2employee | Employee's supervisor | |||
| supvr2employee | OTM | employee | emp_supvr2employee | Employees supervised by the employee | |||
| employee2onsite_doer | OTM | onsite_log | onsite_doer2employee | Time & Expense Logs performed by the employee | |||
| empl2person | OTOF | person | person2employee | Related person object | |||
| intcontact2phone_log | OTM | phone_log | phone_empl2employee | Phone logs intitiated by the employee | |||
| creator2probdesc | MTM | probdesc | probdesc_emp2employee | Solutions created by the employee | mtm_probdesc10_ employee6 | ||
| primary2productbin | OTM | productbin | productbin2primary | Product bins for which the employee serves as primary support | |||
| backup2productbin | OTM | productbin | productbin2backup | Product bins for which the employee serves a backup | |||
| employee2queue_cc | OTM | queue_cc | queue_cc2employee | Reserved; obsolete | |||
| employee2schedule | OTM | schedule | schedule2employee | Related employee schedule | |||
| employee2scr_run | OTM | scr_run | scr_run2employee | Script runs initiated by the employee | |||
| supp_person_off2site | MTO | site | support_off2employee | Employee's office site | Search (12) | ||
| supp_person2site | OTM | site | site_support2employee | Sites for which the employee is the primary support person | |||
| altsupp_person2site | OTM | site | site_altsupp2employee | Sites for which the employee is the alternate support person | |||
| primary2site_part | OTM | site_part | site_part2primary | Parts for which the employee is the primary support person | |||
| backup2site_part | OTM | site_part | site_part2backup | Parts for which the employee is the backup support person | |||
| creator2subcase | OTM | subcase | subc_empl2employee | Subcases created by the employee | |||
| emp_cmits2time_bomb | OTM | time_bomb | cmit_creator2employee | Employee's commitment time bombs | |||
| recipient2time_bomb | MTM | time_bomb | recipient2employee | Time bombs which will be directed at the employee. Reserved | mtm_employee13_ time_bomb2 | ||
| employee2user | OTOP | user | user2employee | Relation to employee's database user record | Search (34) | ||
| emp_access2wipbin | MTM | wipbin | wipbin2employee | WIPbins to which the employee has access. Reserved | mtm_wipbin4_ employee7 | ||
| empl2wgroup_super | OTM | workgroup | wgroup_super2empl | supervisor of Related workgroup | USER_DEFINED |
| Index Name | Fields | Flags |
|---|
| Index Name | Fields | Additional Information |
|---|---|---|
| ind_cc_list2bug | cc_list2bug | nonclustered located on PRIMARY |
| ind_emp_supvr2employee | emp_supvr2employee | nonclustered located on PRIMARY |
| ind_employee_last_name | last_name, first_name | nonclustered located on PRIMARY |
| ind_employee_no | employee_no | nonclustered located on PRIMARY |
| ind_employee2user | employee2user | nonclustered located on PRIMARY |
| ind_first_name | first_name, last_name | nonclustered located on PRIMARY |
| ind_supp_person_off2site | supp_person_off2site | nonclustered located on PRIMARY |
| objindex | objid | clustered, unique located on PRIMARY |
| employee | |||