| Table Name: | entitlement |
| Table Number: | 117 |
| Group: | Product Mgr |
| Description: | Characterizes a service that might be provided in a service program |
| Flags: | |
| Baseline/Custom: | Baseline |
| Field Name | Common Type | Database Type | Generic Field ID | Array Size | Default | Flags | Comment | Field Used in Views |
|---|---|---|---|---|---|---|---|---|
| active | LONG | tinyint | DIRECT | Indicates if the support entitlement is currently available to use in building new support programs; i.e., 0=inactive, 1=active | Search (1) | |||
| category | LONG | tinyint | DIRECT | Service category; i.e., 0=product-based, 1=site-based, 2=stand alone | Search (1) | |||
| cost | DECIMAL | decimal (19,4) | CURRENCY | Reserved; not used | Search (1) | |||
| ctgry_name | CHAR | varchar | 20 | Translates category | Search (1) | |||
| delivery_type | LONG | tinyint | DIRECT | How consumption of the service is measured: i.e., 0=by unit (e.g., incident); 1=by duration (e.g., month) | Search (1) | |||
| description | CHAR | varchar | 255 | Reserved; future | Search (1) | |||
| dev | LONG | int | 151 | 1 | DIRECT, ALLOW_NULL | Row version number for mobile distribution purposes | ||
| entitle_id | CHAR | varchar | 4 | 40 | Reserved; future | Search (1) | ||
| incl_labor | LONG | tinyint | DIRECT | Indicates if the support entitlement includes labor-related coverage; i.e., 0=no, 1=yes | Search (1) | |||
| incl_parts | LONG | tinyint | DIRECT | Indicates if the support entitlement includes parts-related coverage; i.e., 0=no, 1=yes | Search (1) | |||
| name | CHAR | varchar | 80 | Reserved; future | Search (4) | |||
| objid | LONG | int | 3 | DIRECT | Internal record number | Search (5) | ||
| response_time | LONG | int | DIRECT | The committed response time for the entitlement in seconds | Search (4) | |||
| taxable | LONG | tinyint | DIRECT | Indicates if the support entitlement is a taxable element of a support program; i.e., 0=no, 1=yes | Search (1) | |||
| type | CHAR | varchar | 40 | The type of the service. This is a user-defined popup with default name Entitlement Type | Search (2) | |||
| unit_measure | CHAR | varchar | 20 | Reserved; not used | Search (1) |
| Relation | Type | Target Object | Inverse Relation | Comment | Flags | MTM Table | Used in Views |
|---|---|---|---|---|---|---|---|
| cover_hrs2biz_cal_hdr | MTO | biz_cal_hdr | biz_cal_hdr2entitlement | Hours of coverage for the entitlement | REQUIRED | Search (3) | |
| curr_type2currency | MTO | currency | currency2entitlement | Currency unit cost of entitlement is denominated in | Search (1) | ||
| service2mod_level | OTOP | mod_level | service2entitlement | Service programs using the entitlement | Search (4) | ||
| entitle2response_level | OTM | response_level | response2entitlement | Response times for the entitlement | |||
| entitlement2wk_work_hr | MTO | wk_work_hr | wk_work_hr2entitlement | Delivery schedule for the entitlement | Search (1) |
| Index Name | Fields | Flags |
|---|---|---|
| entitle_ind | service2mod_level | UNIQUE |
| Index Name | Fields | Additional Information |
|---|---|---|
| entitle_ind | service2mod_level | nonclustered, unique located on PRIMARY |
| ind_cover_hrs2biz_cal_hdr | cover_hrs2biz_cal_hdr | nonclustered located on PRIMARY |
| objindex | objid | clustered, unique located on PRIMARY |
| View ID | View Name | Tables |
|---|---|---|
| 5034 | ent_cur | currency, entitlement |
| 5099 | c_sppt_ent | entitlement, mod_level, part_num, wk_work_hr |
| 5184 | site_sup_prog | biz_cal, contr_itm, entitlement, part_num |
| 5185 | prod_sup_prog | biz_cal, contr_itm, entitlement, part_num |
| 5202 | cas_contr_prog | biz_cal, contr_itm, entitlement, part_num |
| entitlement | |||