View Name:case2cnvlg
View Number:118
Group:Support
Description:View used to access case phone log start and stop times to calculate phone times for close case entry
Flags:VIEW_OPTIMIZED 
Baseline/Custom:Baseline

Fields:

View Field NameTable NameField NameCommentGeneric Field Id
case_idcaseobjidCase internal record number 
creation_timephone_logcreation_timeDate and time the phone log entry was created 1
stop_timephone_logstop_timeDate and time user hung up the phone 6
objidact_entryobjidAct_entry internal record number 3 (UNIQUE)
phone_objidphone_logobjidPhone_log internal record number 

Joins:

Join FromJoin To
(act_entry).act_entry2case(case).case_act2act_entry
(act_entry).act_entry2phone_log(phone_log).phone_log2act_entry
My Recent Objects
case2cnvlg