View Name:case_more_info
View Number:5740
Group:Support
Description:View of case more info tab. Used in case_overview.jsp
Flags:VIEW_OPTIMIZED 
Baseline/Custom:Baseline

Fields:

View Field NameTable NameField NameCommentGeneric Field Id
case_objidcaseobjidCase internal record number 3 (UNIQUE)
queue_objidqueueobjidQueue internal record number 18
queue_titlequeuetitleQueue title 2
case_statusgse_status(gbst_elm)objidCase status 17
user_objiduserobjidCase owner's Internal record number 
login_nameuserlogin_nameUser login name 
wipbin_objidwipbinobjidWIPbin internal record number 
wipbin_namewipbintitleName of the wipbin 
condition_objidconditionobjidCondition internal record number 
conditionconditiontitleTitle of condition 7
creation_timecasecreation_timeThe date and time the case was created 1
alt_phone_numcasealt_phone_numThe alternate phone number for the contact 
cclist1casecclist1Recipient on carbon copy list 1 
cclist2casecclist2Recipient on carbon copy list 2 
con_objidcontactobjidContact internal record number 
first_namecontactfirst_nameContact first name 15
last_namecontactlast_nameContact last name 14
e_mailcontacte_mailContact e-mail address 
phonecontactphoneContact's phone number which includes area code, number, and extension 
titlecontacttitleContact's professional title 
fax_numbercontactfax_numberContact's fax number which includes area code, number, and extension 
site_objidsiteobjidSite internal record number 
site_idsitesite_idSite ID number assigned according to auto-numbering definition 
site_namesitenameSite name 
case_idcaseid_numberUnique case number assigned based on auto-numbering definition 4
address_objidaddressobjidAddress internal record number 
country_objidcountryobjidCountry internal record number 
country_codecountrycodeCountry code used in telephone numbers for that country 

Joins:

Join FromJoin To
(case).casests2gbst_elmgse_status(gbst_elm).case_status2case
(case).case_owner2user(user).curr_owner2case
(case).case_state2condition(condition).case_condition2case
(case).case_currq2queueOUTER (queue).currq2case
(case).case_wip2wipbinOUTER (wipbin).wipbin2case
(case).alt_contact2contactOUTER (contact).case_alt_contact2case
(case).case_distr2siteOUTER (site).seller2case
(case).case2address(address).address2case
(address).address2country(country).country2address
My Recent Objects
case_more_info