| View Name: | agent_list |
| View Number: | 5860 |
| Group: | CIM |
| Description: | View for list of agent in the interaction overview page. Used in interaction_view_html_inc.jsp JSP page |
| Flags: | VIEW_OPTIMIZED |
| Baseline/Custom: | Baseline |
| View Field Name | Table Name | Field Name | Comment | Generic Field Id |
|---|---|---|---|---|
| intrxn_objid | intrxn | objid | interaction objid | 3 (UNIQUE) |
| login_name | user | login_name | Login name of user | |
| first_name | employee | first_name | Employee first name | |
| last_name | employee | last_name | Employee last name | |
| extension | employee | phone | Employee site phone number |
| agent_list | |||