case_objid | LONG | int | | | | DIRECT | Internal record number of case |
case_owner_objid | LONG | int | | | | DIRECT | Internal record number of user |
case_status | CHAR | varchar | | 80 | | | Title of condition for case |
description | CHAR | varchar | | 255 | | | Task description |
duration | LONG | int | | | | DIRECT | Expected/actual amount of time to complete the task in seconds |
engineer_eta | CLK_TIME | datetime | | | | | Proposed date/time of scheduled appointment or commitment |
objid | LONG | int | 3 | | | DIRECT | Internal record number of disptchfe |
scheduled_from | CLK_TIME | datetime | | | | | Requested date and time of field engineer's arrival at dispatch site |
subc_objid | LONG | int | | | | DIRECT | Internal record number of subcase |
subc_owner_objid | LONG | int | | | | DIRECT | Internal record number of user |
subc_status | CHAR | varchar | | 80 | | | Title of condition for subcase |
t_e_status | CHAR | varchar | | 30 | | | Resolution code for T&E log. From user-defined pop up with default name RESOLUTION_CODE |
work_order | CHAR | varchar | | 80 | | | Work order number entered by the user |