| Table Name: | response_level |
| Table Number: | 128 |
| Group: | Sales Mgr |
| Description: | Defines valid response times based on distance from the support office |
| Flags: | |
| Baseline/Custom: | Baseline |
| Field Name | Common Type | Database Type | Generic Field ID | Array Size | Default | Flags | Comment | Field Used in Views |
|---|---|---|---|---|---|---|---|---|
| dev | LONG | int | 151 | 1 | DIRECT, ALLOW_NULL | Row version number for mobile distribution purposes | ||
| distance | LONG | int | DIRECT | Distance from the support office where the response time is valid | ||||
| distance_unit | CHAR | varchar | 30 | Unit of measure for the distance field | ||||
| objid | LONG | int | 3 | DIRECT | Internal record number. Reserved; obsolete | |||
| response_desc | CHAR | varchar | 255 | Describes the type of response for the support entitlement | ||||
| response_type | CHAR | varchar | 40 | The type of response for the support entitlement | ||||
| time | LONG | int | DIRECT | The committed response time for the entitlement in seconds | ||||
| time_unit | CHAR | varchar | 20 | Unit of measure for the time field |
| Relation | Type | Target Object | Inverse Relation | Comment | Flags | MTM Table | Used in Views |
|---|---|---|---|---|---|---|---|
| response2entitlement | MTO | entitlement | entitle2response_level | Entitlements having the response level |
| Index Name | Fields | Flags |
|---|---|---|
| response_index | response2entitlement:distance:distance_unit | UNIQUE |
| Index Name | Fields | Additional Information |
|---|---|---|
| objindex | objid | clustered, unique located on PRIMARY |
| response_index | response2entitlement, distance, distance_unit | nonclustered, unique located on PRIMARY |
| View ID | View Name | Tables |
|---|
| response_level | |||