| address1 | CHAR | varchar | | 200 | | | Line one of street address of site at which FE is to perform work | |
| address2 | CHAR | varchar | | 200 | | | Line two of street address of site at which FE is to perform work | |
| alt_phone | CHAR | varchar | | 20 | | | Contact alternate phone number | |
| appointment | CLK_TIME | datetime | | | | | Proposed date/time of scheduled appointment or commitment | Search (10) |
| appt_confirm | LONG | smallint | | | 0 | DIRECT | 0=unconfirmed, 1=confirmed, default=0 | Search (8) |
| cell_text | CHAR | varchar | | 255 | | | Contains a concatination of locally-selected fields for display by Schedule Tracker. Default is field case.id_number | Search (8) |
| city | CHAR | varchar | | 30 | | | City where site is located | |
| cont_fname | CHAR | varchar | | 30 | | | Contact first name | |
| cont_lname | CHAR | varchar | | 30 | | | Contact last name | |
| description | CHAR | varchar | | 255 | | | Task description | Search (3) |
| dev | LONG | int | 151 | | 1 | DIRECT, ALLOW_NULL | Row version number for mobile distribution purposes | |
| disptime | CLK_TIME | datetime | | | | | Date and time the dispatch engineer object was created | Search (1) |
| duration | LONG | int | | | | DIRECT | Expected/actual amount of time to complete the task in seconds | Search (8) |
| main_phone | CHAR | varchar | | 20 | | | Contact main phone number | |
| notes | CHAR | text | | | | ALLOW_NULL | Notes describing additional information needed by the engineer to complete the task | |
| objid | LONG | int | 3 | | | DIRECT | Internal record number | Search (23) |
| pay_method | CHAR | varchar | | 40 | | | Method of payment for the service; e.g., credit card, PO, etc. Populated from a user defined pop-up | |
| ref_number | CHAR | varchar | | 80 | | | Reference number for payment method; e.g., PO number, etc | |
| requested_eta | CLK_TIME | datetime | | | | | Requested date and time of field engineer's arrival at dispatch site | Search (8) |
| state | CHAR | varchar | | 30 | | | State where site is located | |
| work_order | CHAR | varchar | | 80 | | | Work order number entered by the user | Search (6) |
| zip | CHAR | varchar | | 20 | | | Site zip or other postal code | |