Table Name:rpn
Table Number:273
Group:Support
Description:RPN=remote problem notification; allows ACD system to dial in and log case in ClearSupport. Reserved; custom
Flags: 
Baseline/Custom:Baseline
select * from table_rpn
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Fields:
Field NameCommon TypeDatabase TypeGeneric Field IDArray SizeDefaultFlagsCommentField Used in Views
creation_timeCLK_TIMEdatetime1   Creation time of the trouble report. Reserved; custom  
devLONGint151 1 DIRECT, ALLOW_NULL Row version number for mobile distribution purposes  
err_countLONGint   DIRECT Number of times the same error has occured. Reserved; custom  
error_msgCHARvarchar 38  Text of error message. Reserved; custom  
error_numLONGint   DIRECT System generated error number. Reserved; custom  
extra_infoCHARvarchar 255  Additional text information. Reserved; custom  
label_1CHARvarchar 20  Reserved; not used  
label_2CHARvarchar 20  Reserved; not used  
label_3CHARvarchar 20  Reserved; not used  
label_4CHARvarchar 20  Reserved; not used  
objidLONGint3  DIRECT Internal record number. Reserved; custom  
priorityCHARvarchar 20  Priority to assign to incoming case. Reserved; custom  
received_timeCLK_TIMEdatetime    Time trouble report was received. Reserved; custom  
rpn_queueLONGint   DIRECT Queue to dispatch incoming case to; determined via auto-destination. Reserved; custom  
severityCHARvarchar 20  Severity of problem. Reserved; custom  
site_nameCHARvarchar 80  Name of site submitting case. Reserved; custom  
site_numCHARvarchar 6  Site ID number of site submitting the case. Reserved; custom  
Relations:
RelationTypeTarget ObjectInverse RelationCommentFlagsMTM TableUsed in Views
rpn2case_infoMTOcasecase_info2rpnRelation to case created. Reserved; custom    
Indexes: (Defined in Clarify Schema)
Index NameFieldsFlags
Indexes (Defined in Database):
Index NameFieldsAdditional Information
objindexobjidclustered, unique located on PRIMARY
Referenced in Views:
View IDView NameTables
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