| Table Name: | acd |
| Table Number: | 5365 |
| Group: | Customer Mgr |
| Description: | Stores details describing an ACD switch |
| Flags: | |
| Baseline/Custom: | Baseline |
| Field Name | Common Type | Database Type | Generic Field ID | Array Size | Default | Flags | Comment | Field Used in Views |
|---|---|---|---|---|---|---|---|---|
| arch_ind | LONG | int | DIRECT, ALLOW_NULL | When set to 1, indicates the object is ready for purge/archive | ||||
| dev | LONG | int | 151 | 1 | DIRECT, ALLOW_NULL | Row version number for mobile distribution purposes | ||
| model_num | CHAR | varchar | 20 | Model name or number of switch | ||||
| objid | LONG | int | 3 | DIRECT | choice_fld internal record number | |||
| revision | CHAR | varchar | 30 | Revision level of switch | ||||
| server_combo | LONG | int | DIRECT | Code indicating the switch/CTI server combination | ||||
| server_name | CHAR | varchar | 30 | Computer name of the CTI server | ||||
| server_port | LONG | int | DIRECT | TCP port number of the CTI server | ||||
| type | CHAR | varchar | 30 | Manufacturer of the switch |
| Relation | Type | Target Object | Inverse Relation | Comment | Flags | MTM Table | Used in Views |
|---|---|---|---|---|---|---|---|
| acd2agent | OTM | agent | agent2acd | Agents known to the ACD |
| Index Name | Fields | Flags |
|---|---|---|
| acd_ind | server_name:server_port | UNIQUE |
| Index Name | Fields | Additional Information |
|---|---|---|
| acd_ind | server_name, server_port | nonclustered, unique located on PRIMARY |
| objindex | objid | clustered, unique located on PRIMARY |
| View ID | View Name | Tables |
|---|
| acd | |||