View Name: | case2cnvlg |
View Number: | 118 |
Group: | Support |
Description: | View used to access case phone log start and stop times to calculate phone times for close case entry |
Flags: | VIEW_OPTIMIZED |
Baseline/Custom: | Baseline |
View Field Name | Table Name | Field Name | Comment | Generic Field Id |
---|---|---|---|---|
case_id | case | objid | Case internal record number | |
creation_time | phone_log | creation_time | Date and time the phone log entry was created | 1 |
stop_time | phone_log | stop_time | Date and time user hung up the phone | 6 |
objid | act_entry | objid | Act_entry internal record number | 3 (UNIQUE) |
phone_objid | phone_log | objid | Phone_log internal record number |
case2cnvlg | |||