user_objid | user | objid | Internal record number | |
case_objid | case | objid | Internal record number | |
shared_pers | queue | shared_pers | Indicates whether queue is shared or personal | |
disptchfe_objid | disptchfe | objid | Internal record number | 3 (UNIQUE) |
appointment | disptchfe | appointment | Proposed date/time of scheduled appointment or commitment | |
duration | disptchfe | duration | Expected amount of time to complete the task in seconds | |
requested_eta | disptchfe | requested_eta | Requested date and time of field engineer's arrival at dispatch site | |
appt_confirm | disptchfe | appt_confirm | 0=unconfirmed, 1=confirmed, default=0 | |
cell_text | disptchfe | cell_text | Contains a concatination of locally-selected fields for display by Schedule Tracker. Default is field case.id_number | |
condition | condition | condition | Code number for the condition type | |