| contact_objid | contact | objid | Contact internal record number | |
| elm_objid | case | objid | Case internal record number | 3 (UNIQUE) |
| clarify_state | condition | condition | Code number for condition type | |
| id_number | case | id_number | Unique case number assigned based on auto-numbering definition | 4 |
| title | case | title | Case or service call title; summary of case details | 2 |
| age | condition | wipbin_time | Date and time task was accepted into WIPbin | |
| condition | condition | title | Title of condition | |
| status | gbst_elm | title | Status of the case | |
| last_name | contact | last_name | Contact last name | 14 |
| first_name | contact | first_name | Contact first name | 15 |
| creation_time | case | creation_time | The date and time the case was created | 1 |
| prodpart_objid | product_part(site_part) | objid | Product site part internal record number | |
| svcpart_objid | service_part(site_part) | objid | Product site part internal record number | |
| svc_serial | service_part(site_part) | serial_no | Installed product serial number | |
| is_supercase | case | is_supercase | Flag if the case is a super case | |
| role_objid | prt_prt_role | objid | Interal record number of prt_prt_role | |