| objid | r_rqst | objid | Routing request internal record number | 3 (UNIQUE) |
| con_objid | contact | objid | Contact internal record number | |
| rsrc_objid | rsrc | objid | Resource internal record number | |
| usr_objid | user | objid | User internal record number | |
| first_name | contact | first_name | Contact's first name | 15 |
| last_name | contact | last_name | Contact's last name | 14 |
| request_state | r_rqst | request_state | State of the routing request; 0=new, 1=routed, 2=cancelled, 3=pending, 4=assigned, default=0 | |
| login_name | user | login_name | User login name | |
| source_type | r_rqst | source_type | Type ID of the object represented by the routing request; i.e., 0=case, 86=contract, 5200=dialog | |
| type | r_rqst | type | Cross-locale ID of the medium; i.e. 0=generic, 1=e-mail, 2=phone, 3=fax, 4-9999 (Reserved), Default=0 | |
| dest_type | r_rqst | dest_type | Type ID desired to be routed to; i.e., 4=queue, 20=user, default=4 | |