| interaction_objid | intrxn | objid | Interaction internal record number | 3 (UNIQUE) |
| title | intrxn | title | Summary of what took place | |
| type | intrxn | type | The type of interaction. Eg: complaint, schedule pick-up, Literature Request, product interest, etc. | |
| payment | intrxn | pay_option | Type of payment for the interaction; e.g. non-billable, contract, incident, pay-per-call, etc. From user defined pop up list with default name Interaction Pay Option | |
| notes | intrxn | notes | Notes describing additional information about an interaction | |
| channel | channel | title | Common name of the channel | |
| direction | intrxn | direction | The direction of the interaction; i.e 0=unknown, 1=inbound, 2=outbound, 3=both | |
| media | medium | title | Common name of the medium | |
| create_time | intrxn | start_time | Date and time the interaction was started | |
| end_time | intrxn | end_time | Date and time the interaction was ended | |
| contact_objid | contact | objid | contact internal record number | |
| contact_first | contact | first_name | Contact's first name | |
| contact_last | contact | last_name | Contact's last name | |
| contact_title | contact | title | Contact's professional title | |
| contact_phone | contact | phone | Contact's phone number which includes area code, number, and extension | |
| contact_mobile | contact | mobile_phone | Contact's mobile phone number which includes area code, number, and extension | |
| contact_fax | contact | fax_number | Contact's fax number which includes area code, number, and extension | |
| contact_email | contact | e_mail | Contact's primary e-mail address | |
| account_objid | bus_org | objid | Internal record number | |
| account_id | bus_org | org_id | Bus_org internal record number | |
| account_name | bus_org | name | Name of the organization | |
| account_type | bus_org | type | Business type; e.g., competitor, prospect, customer. This is a user-defined pop up with default name Company Type | |
| account_status | bus_org | status | Status of bus_org; i.e., 0=active, 1=inactive, 2=obsolete, default=0 | |